Join Our Growing Team

A Fulfilling Career with a Quality Behavioral Health Service Provider

For more than 100 years, Greater Nashua Mental Health has been serving the needs of area residents.

Today, we’re a recognized leader in creating innovative programs and in collaborating with community partners to offer a wide array of critical life changing services, and if this feels like a good fit, we would like you to consider joining our team. A career in community mental health is not only incredibly meaningful, but it truly saves lives.

At GNMH, we recognize that our employees are our most valuable resource.

That’s why we offer competitive salaries, excellent benefits, training and support. You are encouraged to help shape your own destiny in an environment that supports your talents, abilities and hard work.

Contact human resources at hr@gnmhc.org or (603) 889-6147.

Current Openings

1st Shift Clinician, Mobile Crisis Response Team

Details

Posted: September 9, 2021

Full Time

Nashua, NH

Clinical


Description

This position is eligible for a $1,500 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Clinician to join our Mobile Crisis Response Team on 1st shift. The Clinician works with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations in homes, hospitals, community and mobile-based milieus. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Duties & Responsibilities:
• Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including alliance vendor hospitals, our clinic, community-based settings in the region and/or on-site.
• Provides assessment, treatment interventions and short-term crisis counseling and case management.
• Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services.
• Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis.
• Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
• Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs.
• Willingness to transport clients as needed.

Qualifications:
• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 2-3 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire (LICSW, LMFT, LCMHC, Licensed Psychologist)

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!


Apply Online

2nd Shift Clinician, Mobile Crisis Response Team

Details

Posted: September 9, 2021

Full Time

Nashua, NH

Clinical


Description

This position is eligible for a $1,500 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Clinician to join our Mobile Crisis Response Team on 2nd shift. The Clinician works with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations in homes, hospitals, community and mobile-based milieus. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Duties & Responsibilities:
• Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including alliance vendor hospitals, our clinic, community-based settings in the region and/or on-site.
• Provides assessment, treatment interventions and short-term crisis counseling and case management.
• Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services.
• Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis.
• Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
• Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs.
• Willingness to transport clients as needed.

Qualifications:
• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 2-3 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire (LICSW, LMFT, LCMHC, Licensed Psychologist)

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!


Apply Online

2nd Shift Peer Support Specialist, Mobile Crisis Response Team

Details

Posted: September 21, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Peer Support Specialist to join our Mobile Crisis Response Team on 2nd shift! The Peer Support Specialist develops meaningful and trusting relationships with clients, acts as a mentor, and gives consumers the support they need to better advocate for themselves, based on their personal experiences. The Peer Support Specialist provides clients an example of what they can strive for in their recovery and works as part of an interdisciplinary team.

Duties & Responsibilities:
• Ability to work as part of a supportive, multi-disciplinary team that utilizes a range of evidence-based treatment modalities to help individuals with severe and persistent mental illness and substance use disorders work towards their treatment goals.
• Requires a desire to provide peer support services in the community and in homes, as this position does require regular home visits.
• Uses own life experience to engage individuals in crisis, assist individual with engaging in services and supports, and development of an individualized recovery plan.
• Plays an advocacy role, provides transportation, and promotes self-care, illness self-management, and wellness and recovery.
• Completes documentation and participates in team meetings.
• Performs other duties or special projects as required or as assigned.

Qualifications:
• High School Diploma or GED equivalent
• 1-2 years of relevant experience, either personally or professionally
• Ability to hold a NH Driver’s license, reliable transportation and insurance required as this position requires the regular outreach and transport of clients.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

3rd Shift Clinician, Mobile Crisis Response Team

Details

Posted: September 21, 2021

Full Time

Nashua, NH

Clinical


Description

This position is eligible for a $1,500 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Clinician to join our Mobile Crisis Response Team on 3rd shift. The Clinician works with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations in homes, hospitals, community and mobile-based milieus. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Duties & Responsibilities:
• Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including alliance vendor hospitals, our clinic, community-based settings in the region and/or on-site.
• Provides assessment, treatment interventions and short-term crisis counseling and case management.
• Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services.
• Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis.
• Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
• Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs.
• Willingness to transport clients as needed.

Qualifications:
• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 2-3 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire (LICSW, LMFT, LCMHC, Licensed Psychologist)

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

3rd Shift Part-Time Clinician, Mobile Crisis Response Team

Details

Posted: September 21, 2021

Part Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a part-time Clinician to join our Mobile Crisis Response Team on 3rd shift. Available shifts are: Monday and Friday from 12:00am – 8:00am and Sunday from 8:00pm – 8:00am.

The Clinician works with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations in homes, hospitals, community and mobile-based milieus. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Duties & Responsibilities:
• Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including alliance vendor hospitals, our clinic, community-based settings in the region and/or on-site.
• Provides assessment, treatment interventions and short-term crisis counseling and case management.
• Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services.
• Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis.
• Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
• Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs.
• Willingness to transport clients as needed.

Qualifications:

• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 2-3 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire (LICSW, LMFT, LCMHC, Licensed Psychologist)

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

3rd Shift Peer Support Specialist, Mobile Crisis Response Team

Details

Posted: September 21, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Peer Support Specialist to join our Mobile Crisis Response Team on 3rd shift! The Peer Support Specialist develops meaningful and trusting relationships with clients, acts as a mentor, and gives consumers the support they need to better advocate for themselves, based on their personal experiences. The Peer Support Specialist provides clients an example of what they can strive for in their recovery and works as part of an interdisciplinary team.

Duties & Responsibilities:
• Ability to work as part of a supportive, multi-disciplinary team that utilizes a range of evidence-based treatment modalities to help individuals with severe and persistent mental illness and substance use disorders work towards their treatment goals.
• Requires a desire to provide peer support services in the community and in homes, as this position does require regular home visits.
• Uses own life experience to engage individuals in crisis, assist individual with engaging in services and supports, and development of an individualized recovery plan.
• Plays an advocacy role, provides transportation, and promotes self-care, illness self-management, and wellness and recovery.
• Completes documentation and participates in team meetings.
• Performs other duties or special projects as required or as assigned.

Qualifications:
• High School Diploma or GED equivalent
• 1-2 years of relevant experience, either personally or professionally
• Ability to hold a NH Driver’s license, reliable transportation and insurance required as this position requires the regular outreach and transport of clients.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

ACT Supported Employment Specialist

Details

Posted: September 9, 2021

Full Time

Nashua, NH (7 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Supported Employment Specialist to join our Assertive Community Treatment (ACT) team! The Supported Employment Specialist delivers evidence-based supported employment services to adults who have severe and persistent mental illness and/or co-morbid diagnosis. The Supported Employment Specialist also assists clients in identifying and achieving their employment goals, based on the clients’ interests and preferences. The Supported Employment Specialist provides services through all phases of employment, including resume building, preparing for job interviewing, and sustaining employment through the provision of follow-along supports.

Duties & Responsibilities:
• Advocates for employment of mentally ill persons through direct contacts with employers, service organizations, and professional associations.
• Works directly with NH Vocational Rehabilitation when seeking employment for clients. Contacts employers regarding vacancies and positions.
• Works cooperatively with employers, treatment teams, and supervisor to ensure that services are provided as outlined in treatment plan.
• Provides relevant clinical support including medication management, functional support services, crisis intervention services, and other appropriate services which would support the needs of the client, in accordance with the ACT model, and at the direction of the ACT Team Leader(s).
• Provides education and consultation to staff on the Assertive Community Treatment team, other agencies or community groups when requested by the Program Director.

Qualifications:

• Bachelor’s Degree in Psychology, Social Work or related field.
• Experience working with people diagnosed with severe and persistent mental illness.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

ASL-English Interpreter & Language Access Coordinator

Details

Posted: September 8, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time ASL-English Interpreter & Language Access Coordinator to join our team! The ASL-English Interpreter & Language Access Coordinator ensures clients with limited English proficiency have access to care via translation and interpretation services in an efficient and cost-effective manner by coordinating and standardizing processes to improve and enhance the quality of communication. The ASL-English Interpreter & Language Access Coordinator provides direct interpreting to provide communication access between Deaf/Hard of Hearing employees and non-signing employees outside the Deaf & Hard of Hearing Services Team.

Duties & Responsibilities:

• Defines current and ongoing GNMH language access needs for clients and staff.
• Builds and maintains a substantial network of interpretation providers who are able to provide interpretation in accordance with best practices in the field of mental health interpreting, supporting the program's mission to provide culturally and linguistically effective care. Ensures that freelance interpreters are contracted in a manner with best practices for the interpretation field.
• Tracks the Agency's utilization of interpretation by staff and freelance interpreters for both staff and clients, and continuously monitors for any need to improve accessibility and efficiency. Advises and collaborates with the Senior Leadership Team as appropriate.
• Creates and evaluates current processes and workflows across the Agency to ensure language is not a barrier to access and present solutions when necessary.
• Serves as an instructional resource and advocate for those clients and/or family members who require language services and/or accessibility.
• Performs periodic evaluations of language accessibility for clients and staff including quality metrics and compliance with federal guidelines, in coordination with the Director of Quality and Corporate Compliance.
• Evaluates and maintains systems to support identification of clients that require language access.
• Reviews documentation of client interpreting services for accuracy.
• Coordinates all GNMH programs' language access needs and serves as a liaison with all departments.
• Maintains schedules of staff and contracted interpreters; contacts affected parties in a timely manner when scheduling challenges arise.
• Provides effective English/American Sign Language (ASL) interpretation for staff of GNMH, including internal staff meetings, trainings, orientations and off-site meetings that GNMH staff are required to attend as part of their job duties and any other additional activities that D/HH staff might participate in here at GNMH in accordance with state and federal accessibility laws and guidelines.
• Provides effective English/ASL interpretation for Deaf and Hard of Hearing clients of GNMH, including evaluations by non-signing providers, medical appointments between client and non-signing providers, counseling sessions when determined by the clients' clinical teams, and any other meetings that D/HH clients and their family members may participate in here at GNMH in accordance with state and federal accessibility laws and guidelines.

Qualifications:

• Licensed Interpreter in the state of New Hampshire required, national certification preferred.
• Fluency in American Sign Language.
• Ability to express ideas clearly in ASL and written English.
• In-depth knowledge of Deaf culture.
• Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Bilingual Case Manager

Details

Posted: September 9, 2021

Nashua, NH (7 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Bilingual Case Manager to join our Adult Services Team! The Bilingual Case Manager provides direct support, education, referral, and outreach to a caseload of both English and Spanish speaking adults diagnosed with severe mental illness.  The Bilingual Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives.

Duties & Responsibilities: 

• Works collaboratively with clients to formulate care and support plans that maximize the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to housing, transportation, and vocational. 
• Links and refers clients to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care. 
• Provides a combination of direct and indirect case management and functional support services.
• Completes treatment plans, Adult Needs and Strength Assessments (ANSA), Case Management Care Plans (CMCP) and Quarterly Reviews.

Qualifications: 

• Bachelor’s Degree in Psychology, Social Work or related field.
• Fluency in English and Spanish is required.
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Case Manager – Child, Adolescent & Family Services

Details

Posted: October 5, 2021

Full Time

Nashua, NH (15 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Case Manager to join our Child, Adolescent & Family Services Team! The Case Manager provides direct support, education, referral, and outreach to a caseload of children and adolescents and families diagnosed with severe mental illness. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients and families to lead full and satisfying lives. Additionally, the Case Manager provides Functional Support Services (FSS), which are rehabilitative services, and environmental supports, which sustain the client in his or her current living situation or other community settings.

Duties & Responsibilities:

• Provides Crisis Intervention Services to individuals in order to stabilize acute behaviors and symptoms.
• Delivers specific and individualized Therapeutic Behavioral Services to individuals, families and groups to achieve the client's optimal level of functioning.
• Provides Family Support to support and maintain the management of the client's mental illness or serious emotional disturbance, with the primary objective to enhance and promote the client's resiliency and recovery.
• Works collaboratively with clients and families and treatment team members to formulate care and support plans that maximize the individual's control and choice over how their care needs are met.
• Links and refers clients and families to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.

Qualifications:

• Bachelor’s Degree in Psychology, Social Work or related field.
• Knowledge of children’s mental health issues, developmental issues & family systems.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Case Manager, Adult Services

Details

Posted: September 9, 2021

Full Time

Nashua, NH (7 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Case Manager to join our Adult Services Team! The Case Manager provides direct support, education, referral, and outreach to a caseload of adults diagnosed with severe mental illness. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives.

Duties & Responsibilities:
• Works collaboratively with clients to formulate care and support plans that maximize the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to housing, transportation, and vocational.
• Links and refers clients to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care.
• Provides a combination of direct and indirect case management and functional support services.
• Completes treatment plans, Adult Needs and Strength Assessments (ANSA), Case Management Care Plans (CMCP) and Quarterly Reviews.

Qualifications:
• Bachelor’s Degree in Psychology, Social Work or related field.
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Case Manager, Integrated Dual Disorder Treatment Team

Details

Posted: September 8, 2021

Full Time

Nashua, NH (440 Amherst Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Case Manager to join our Integrated Dual Disorder Treatment Team! The Case Manager provides direct and outreach services, including therapeutic behavioral services, medication supports, family supports, and crisis intervention services, to a caseload of individuals who have co-occurring severe mental illness and substance use disorders.

Duties & Responsibilities: 
• Reviews all cases assigned to the Case Manager to familiarize self with client needs and history; assesses the need for further evaluations and review of interim treatment plan.  Provides clinical assessments of clients, as needed.
• Coordinates referrals for, and reviews results of additional assessments, as appropriate.
• Provides clinical input and formulation of IDDT Treatment Plan, which identifies specific problems to be addressed, target goals related to problems, and clear and measurable objectives with clear time frames attached to specific services to be provided.
• Reviews and updates treatment plans to ensure that they represent current and appropriate planning which complies with GNMH guidelines.
• Provides treatment to consumers and families according to the established treatment plans, utilizing approved modalities of the agency, for a percentage of time per week as appropriate for position and as directed by supervisor.
• Assesses crises and provides crisis intervention and, in coordination with the client's primary psychiatrist, develops referrals for more or less intensive services appropriate to consumer need.
• Coordinates the consumer's Individual Service Plan (ISP) within the Agency and with eternal agencies; communicates, collaborates, and consults with other staff and agencies.  Ensures the ISP services are carried out when the consumer allows.
• Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed.  Completes all other documentation within 3 business days (with first day being date of service/completion).

Qualifications: 
• Bachelor’s Degree in Psychology, Social Work or related field.
• 2-3 years of experience working with people diagnosed with substance use disorders preferred.
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Case Manager, Older Adult Services

Details

Posted: October 4, 2021

Full Time

Nashua, NH (440 Amherst Street)

Clinical


Description

This position is eligible for a $1,000 hiring bonus!

 Job Summary:
Greater Nashua Mental Health is looking for a full-time Case Manager to join our Older Adult Services Team! The Case Manager provides direct support, education, referral, and outreach to a caseload of adults diagnosed with severe mental illness. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives.

Duties & Responsibilities: 

• Works collaboratively with clients to formulate care and support plans that maximize the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to housing, transportation, and vocational. 
• Links and refers clients to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care. 
• Provides a combination of direct and indirect case management and functional support services.
• Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), Case Management Care Plans (CMCP), and Quarterly Reviews.

Qualifications: 
• Bachelor’s Degree in Psychology, Social Work or related field.
• Bilingual, fluency in Spanish is a plus!
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Case Manager, Trauma Team

Details

Posted: September 9, 2021

Full Time

Nashua, NH (7 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Case Manager to join our Trauma Team. The Case Manager provides direct support, education, referral, and outreach to a caseload of adults diagnosed with trauma-related SMI and SPMI. The Case Manager meets with individuals in their natural environments and provides case management services necessary to facilitate empowering clients to lead full and satisfying lives.

Duties & Responsibilities: 
• Works collaboratively with clients to formulate care and support plans that maximise the individual’s control and choice over how their care needs are met.
• Monitors multiple domains which impact mental health, including but not limited to housing, transportation, and vocational. 
• Links and refers clients to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care. 
• Provides a combination of direct and indirect case management and functional support services to clients for a percentage of time per week as appropriate for position and as directed by supervisor.
• Up to 50% of caseload will be first episode psychosis (FEP) clients.
• Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR.
• Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed.  Completes all other documentation within 3 business days (with first day being date of service/completion).

Qualifications: 
• Bachelor’s Degree in Psychology, Social Work or related field.
• 1-2 years of experience working with adults diagnosed with serious mental illness.
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Client Account Specialist

Details

Posted: October 20, 2021

Nashua, NH (7 Prospect Street)


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Client Account Specialist to join our team! The Client Account Specialist is responsible for the overall assessment and monitoring of client financial responsibility for all services received by GNMH and assists both clients and GNMH providers in determining optimal medical financial assistance eligibility and facilitates relevant application process. The Client Account Specialist liaises with assigned clinical team members to review client accounts and coverage status on regular basis and assists clinicians with the opening of Medicaid Spenddown accounts. The Client Account Specialist works in collaboration with the Revenue Cycle Department to work with clinicians on their assigned team to ensure proper credentialing and to correct system and coding errors that interfere with billing process.  

Duties & Responsibilities: 

• Counsels and assesses eligibility uninsured clients for State and Federal medical financial assistance progams, such as disability determination, Medicaid eligibility, and benefits determinations. 
• Assists clients through the eligibility determination process and completion of necessary documentation whenever case managers are either unassigned or unable to do so.
• Calculates cost of new or revised treatment plans, and reviews with clients their responsibility after all expected insurance and benefits are applied, and obtains client acknowledgement of GNMH financial policy.
• Assesses clients for potential charity care based on GNMH charity care policies, and completes all required documentation.
• Maintains positive working relationships with GNMH Clinical, Billing, and Client Access staff to ensure client financial information is accurate and up-to-date within the EMR system and addresses the client's financial needs while securing funding. 
• Attends clinical team meetings and works with clinicians and case managers to limit lapses in client insurance coverages and ensure services received are ordered and covered.
• Maintains knowledge of state and federal programs, and conducts or attends financial counseling training for GNMH staff relative to available programs and GNMH policy and procedures.
• Answers phones and/or covers front-desk staff during times of excessive volume or staffing shortages.

Qualifications: 

• High School Diploma or GED equivalent required. Associate’s degree in Business, Management or related field is preferred. 
• 1-2 years of related work experience. 
• Knowledgeable of current Local and State agencies and their available benefit programs.
• Knowledge of Microsoft Office products (Email, Word, EXCEL).
• Ability to effectively deal with all levels of customers in a professional manner, utilizing strong customer service, interpersonal and listening skills. 
• Understands and respects the needs of the clients served at GNMH and is able to meet with them to determine their specific areas of need in a comfortable and objective manner.
• Financial acumen related to personal finance and budgeting.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Effective oral/written communication skills necessary to clarify benefit details, requirements, and processes.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Why Join Us:

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure 
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

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Community Support Specialist

Details

Posted: September 9, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Community Support Specialist to join our Adult Services Team! The Community Support Specialist provides community-based support to adults who are seeking recovery services from a mental health condition, and other co-occurring disorders in their natural environments.  

Duties & Responsibilities: 
• Engages clients in targeted interventions, including evidenced-based interventions (i.e., Motivational Interviewing), aimed at supporting improved functioning in the community, 
• Conducts outreach for clients within assigned caseload when disengaged in treatment, per the missed client appointment policy.
• Completes all documentation for each service delivered, outreach attempts, and team discussions within 3 business days (with first day being date of service/event).  Strives to complete documentation collaboratively with clients so notes are completed on the same day of service.  
• Attends mandatory weekly team meetings for primary caseload assignment, in order to discuss and document pertinent client care discussions, as part of an integrated team approach.
• Attends individual scheduled supervisions, weekly group supervisions, and required trainings as part of professional development and to enhance client care.

Qualifications: 

• Bachelor’s Degree in Psychology, Social Work or related field OR an Associate’s Degree in Psychology, Social work or related field and 2 years of personal or professional experience. Candidate’s with related work experience and no degree may also be considered. 
• Basic education/knowledge on mental health conditions.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

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Consumer Expert Peer Advisor

Details

Posted: September 9, 2021

Part Time

Nashua, NH

Clinical


Description

We are looking for a Consumer Expert Peer Advisor to join our ProHealth team! This position proactively works with youth and young adults (ages 16 to 35) with Severe Emotional Disturbance (SED) and/or Severe Mental Illness (SMI), to improve health and wellness. This position has an anticipated schedule of 4-hours each week.

The Consumer Expert Peer Advisor will: work with professional medical and mental health providers to give input and feedback about the program content, help give advice about the healthcare services to help young people feel comfortable, meet with the program evaluation team twice yearly to provide feedback on evaluation measures and protocols, particularly with respect to cultural sensitivity, serve on the Advisory Council, attend quarterly meetings with the council, and attend follow-up quarterly meetings with ProHealth site leadership.  

Experience with integrated care and/or experience working closely with youth or young adults with SMI or SED is required. Candidates must be: comfortable working with mental health conditions, comfortable presenting, open and sensitive to individuals of varying ethnicities, socio-economic levels, cultures and sexual orientations, and familiar with youth culture. Previous experience with integrated care, mental health and substance abuse therapy is preferred. Apply today!

 

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Controller

Details

Posted: October 8, 2021

Full Time

Nashua, NH (15 Prospect Street)

Administrative


Description

Job Summary:

Greater Nashua Mental Health (GNMH) is looking for a full-time Controller to join our team! The Controller is responsible for all accounting operations including AR, AP, payroll, cost accounting, grants management, treasury and cash management, financial and regulatory reporting, assisting with the preparation and monitoring of the budget process, and acting as the point person for independent auditors.

Duties & Responsibilities: 


• Oversees AR and AP processes and verifies accuracy through reconciliations and monitoring of internal controls.   
• Maintains and reconciles general ledger and subsidiary journals through GL postings, reconciliations and reporting.
• Reconciles all bank and investment statements on a monthly basis and executes any approved bank account transfers. Uploads all payable information into Positive Pay and monitors cash flow daily.   
• Completes monthly, quarterly and annual financial reports for both management and external agencies. Ensures all regulatory reporting is completed within appropriate timeframes. Works with independent auditor to produce annual financial reports.
• Maintain payroll platform and oversees payroll processes and verifies accuracy through reconciliations and monitoring of internal controls.
• Assists with creation of annual budget and monitors expenditures, analyzing variances and initiates corrective actions.
• Participates in various committees and meeting and prepares ad-hoc reports as needed.

Qualifications: 

• Bachelor’s Degree in Accounting
• 6-8 years of related work experience
• CPA preferred, but not required
• Experience with general ledger and payroll processing application
• Experience as a controller within a healthcare environment
• Advanced Excel skills
• Ability to exercise initiative, work independently, and to exercise sound judgement
• Professional demeanor with effective, tactful, and persuasive written, verbal, and nonverbal communication skills
• Understands budgeting concepts
• Ability to lead and motivate staff within a changing environment

Why Join Us:

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 9 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure 
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Integrated Behavioral Health Clinician

Details

Posted: October 18, 2021

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Integrated Behavioral Health Clinician to work with St. Joseph Hospital’s 3 Pediatric Primary Care Clinics and Greater Nashua Mental Health. The Integrated Behavioral Health Clinician provides direct support, education, referral, and care coordination to children, adolescents and families needing mental health support at the pediatric primary care clinics. The Integrated Behavioral Health Clinician meets with individuals to provide necessary case management services to facilitate empowering clients and families to lead full and satisfying lives. During time at GNMH, the Integrated Behavioral Health Clinician will provide individual and group therapy services to child and adolescent clients.

Duties & Responsibilities:
• Provides a combination of direct and indirect case management.
• Provides Crisis Intervention Services to individuals in order to stabilize acute behaviors and symptoms in order to prevent hospitalization or out of home placement.
• Delivers specific and individualized Therapeutic Behavioral Services to individuals, families and groups to achieve the client's optimal level of functioning.
• Provides Family Support to support and maintain the management of the client's mental illness or serious emotional disturbance, with the primary objective to enhance and promote the client's resiliency and recovery.
• Works collaboratively with clients and families and treatment team members to formulate care and support plans that maximize the individual's control and choice over how their care needs are met.
• Links and refers clients and families to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
• Works as part of an integrated team and communicates with colleagues, collateral contacts, supervisors, etc. regarding client care.
• Completes all treatment plans for GNMH clients.
• Completes all Quarterly Reviews for GNMH clients within a two-week window of the end date of the quarter being reviewed. Completes all other documentation within 3 business days (with first day being date of service/completion).

Qualifications:

• Master’s Degree in Psychology, Community Mental Health Counseling, Social Work or related field.
• 1-2 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire, LCMHC or LICSW are preferred.
• Knowledge of children's mental health issues, developmental issues, and family systems.
• Familiarity with community resources.
• Ability to teach effectively.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Integrated Substance Use Disorder Counselor

Details

Posted: September 16, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Integrated Substance Use Disorder (SUD) Counselor to join our team! The Integrated SUD Counselor provides direct, evidence-based services to youth, adults and families seeking substance misuse treatment/services through both the Child Adolescent & Family Services and Substance Use Disorder Services Departments. The Integrated SUD Counselor carries a caseload of clients and provides; screening, assessment, and individual, family and group intervention. Treatment takes place in an office setting.

Duties & Responsibilities:
• Provides Intensive Outpatient/IOP individual, family, and group counseling to youth, young adults, and families to an active caseload for a percentage of time per week as appropriate for position and as directed by supervisor.
• Coordinates with CAFS staff to process and assign CAFS clients to IOP services.
• Conducts SUD intakes and court-ordered evaluations for clients as needed.
• Provides both internal and external referrals to ensure that clients have access to all needed treatment, recovery, and community supports.
• Implements the Master Treatment Plan that is developed with the client and reviewed by the multi-disciplinary team utilizing the appropriate, defined treatment interventions by due date listed in the EMR.
• Documents client records, progress notes, and any other documentation in accordance with GNMH policies, procedures, and standards.
• Completes all monthly reviews by the due date listed in EMR.
• Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc., regarding client care.
• Prepares for and attend weekly or bimonthly supervision, bimonthly Seven Challenges Team, weekly department and agency meetings.
• Serves as a member of the Seven Challenges Team and as an internal liaison and resource to CAFS and SUD Department staff.

Qualifications:
• Bachelor’s Degree in Substance Use Counseling, Addiction Studies, Clinical Mental Health, Social Work, Psychology or related field required. Master’s Degree preferred.
• LADC required, MLADC preferred.
• 1-2 years of related work experience required.
• Demonstrated ability to work effectively with youth and adult clients dealing with substance misuse and dependence issues.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Medical Administrative Assistant

Details

Posted: October 7, 2021

Full Time

Nashua, NH (7 Prospect Street)

Administrative


Description

Job Summary:

Greater Nashua Mental Health (GNMH) is looking for a full-time Medical Administrative Assistant to join our team! The Medical Administrative Assistant manages incoming phone calls, conveys messages to appropriate medical staff and sets up medical providers' schedules using the Just in Time Scheduling system.  The Medical Administrative Assistant ensures that relevant medical documents are available to medical providers in order to facilitate patient visits.  Additionally, the Medical Administrative Assistant provides administrative support to the medical staff.

Duties & Responsibilities: 

• Schedules client visits, and coordinates patient access to medical services from the different programs, ensuring that patients are scheduled within 7 days of post-hospital discharge. 
• Manages appointment cancellations as directed by Medical Support Staff Coordinator and applies principles of the Just in Time scheduling system. 
• Manages incoming phone calls, and documents and conveys messages to appropriate medical or nursing staff, and ensures that voicemails are reviewed and triaged on a daily basis. 
• Coordinates document flows, including but not limited to, responses to patients' requests for document completion and obtaining laboratory results or documents from providers. 
• Provides administrative support to medical and nursing staff, including processing incoming and interdepartmental mail and maintaining office supplies. 
• Performs other duties or special projects as required or as assigned by the Medical Support Staff Coordinator.

Qualifications: 

• High School Diploma or GED equivalent.
• Bilingual/fluency in Spanish is a plus! 
• Proficient in electronic medical records (EMR) systems.
• Knowledge of Microsoft Office products (Email, Word, EXCEL).
• Strong customer service skills and ability to de-escalate situations related to potential client dissatisfaction.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Why Join Us:

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 9 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure 
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Nurse Practitioner - Child, Adolescent & Family Services

Details

Posted: September 9, 2021

Full Time

Nashua, NH (15 Prospect Street)

Medical


Description

We have a fulltime opening available for a mental health nurse practitioner to join our team. Responsibilities include providing clinical services to our chronically mentally ill child and adolescent outpatient population, including medication management in consultation with staff psychiatrists to ensure treatment goals are met. This position heads a multidisciplinary clinical treatment team, which is responsible for direct service.

Candidate must possess a Master’s Degree in Nursing and be an Accredited Registered Nurse Practitioner licensed to practice in New Hampshire. Ideal candidate will have strong communication and crisis intervention skills, a demonstrated leadership capability, and a minimum of 1-2 years of experience working with children, adolescents & families with mental illness.

Our agency is committed to incorporating evidence-based practices in our work. We are also committed to developing new initiatives to address unmet community needs using a treatment team approach.

Greater Nashua Mental Health is an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offers competitive salaries and comprehensive employee benefits. Apply today!


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Outreach Therapist - Child, Adolescent & Family Services

Details

Posted: September 9, 2021

Full Time

Nashua, NH (15 Prospect Street)

Clinical


Description

This position is eligible for a $1,000 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Outreach Therapist to join our Child, Adolescent & Family Services Team! The Outreach Therapist provides clinically appropriate evidence-based or evidence informed therapeutic treatment and case management services to children, adolescents and their families diagnosed with severe mental illness, with the goal to empower clients to lead full and satisfying lives. Additionally, the Outreach Therapist delivers consultation and education to staff, other agencies, and the community. The Outreach Therapist primarily meets with clients in the client’s home and in community settings including schools, and could also meet in a therapy office setting.

Duties & Responsibilities:
• Provides individual, group, and family psychotherapy, as well as case management services, to clients for at least 26 hours per week of billable activity.
• Completes documentation for services within agency standard of 72 hours.
• Coordinates clients’ treatment plan both with other GNMH staff members and outside agencies.
• Screens and assesses clients and makes appropriate referrals to a specific CAFS program and/or other agencies or services when the client is not an appropriate referral to CAFS.
• Completes all treatment plans, Child Needs and Strength Assessments (CANS), and Case Management Care Plans (CMCP), and Quarterly Reviews.

Qualifications:

• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 1-2 years of experience working with children, youth and/or families is preferred.
• Knowledge of family dynamics, systems theory, developmental theory and children’s mental health.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!


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Part-Time Access Associate

Details

Posted: September 8, 2021

Part Time

Nashua, NH

Administrative


Description

Job Summary:
Greater Nashua Mental Health (GNMH) is looking for a part-time Access Associate to join our team! The schedule is: Monday – Thursday from 1:00 – 7:00pm and Friday from 11:00am – 4:00pm. The Access Associate assumes responsibility for all facets of front desk operations, including greeting and registering clients, answering phones, scheduling appointments, and performing general clerical and other duties as assigned. The Access Associate confirms and updates all demographic and insurance information into the EMR for all clients and collects any copayments and/or payments due. The Access Associate manages waiting room and overall client flow to ensure clients are attended to quickly and with respect.

Duties & Responsibilities: 

• Checks in clients and verifies client demographic information and insurance coverage, and collects copayments, deductibles, and past-due balances.
• Greets all scheduled and unscheduled visitors and directs them to the correct waiting area, or connects the visitor with the most appropriate staff member.
• Monitors all traffic flow in the area, and keeps congestion at the front desk to essential personnel needed to perform front desk duties.
• Communicates clearly and responds in a courteous, professional, and timely manner to clients, client's families, and staff requests, and provides the necessary information in order to deliver a high level of customer service.
• Answers and screens all incoming phone calls, and directs callers to the appropriate staff member.
• Opens and closes the building each morning, including unlocking and securing the door, turning on and off lights, powering on and off any equipment, and ensuring that all clients have left the building.
• Maintains calendars for the conference rooms and other locations, where scheduling is necessary.
• Maintains clinician’s schedules when appropriate and assists clients in establishing next appointment. 

Qualifications: 
• High School Diploma or GED equivalent.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team. 
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! Apply today!

Apply Online

Peer Support Specialist, ACT Team

Details

Posted: September 23, 2021

Full Time

Nashua, NH (7 Prospect Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Peer Support Specialist to join our Assertive Community Treatment (ACT) Team! The Peer Support Specialist develops meaningful and trusting relationships with clients, acts as a mentor, and gives consumers the support they need to better advocate for themselves, based on their personal experiences. The Peer Support Specialist provides clients an example of what they can strive for in their recovery.

Duties & Responsibilities:
• Works closely with clients, providing community-based or home-based face-to-face intervention for a percentage of time per week as appropriate for position and as directed by supervisor.
• Collaborates with a multidisciplinary team in an effort to build a community of both clients and staff that is supportive and conducive to patient growth and recovery.
• Assists in the creation and implementation of social activities, and helps to create a positive environment for all parties.
• Connects with various community organizations and resources to provide additional support for clients, particularly as they transition from recovery back into the general community, including continued healthcare, housing, job assistance, and additional treatment services, as well as support in the task of finding or re-integrating with friends, family, and outside communities.
• Arranges for specified logistics of patient arrivals and departures, including arranging patient transportation, managing follow up appointments, and working with facility administrators with admission and discharge planning.
• Utilizes specific interventions designed to support and meet recovery goals such as IPS, SRAP, and WHAM.
• Maintains documentation that is required in a complete and timely manner, and in compliance with all HIPAA requirements.

Qualifications:

• High School Diploma or GED equivalent required.
• Must have a valid driver’s license.
• Peer Support Specialist Certification required within 1-year of hire.
• 1-2 years of related work or volunteer experience.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Peer Support Specialist, Mobile Crisis Response Team

Details

Posted: September 9, 2021

Part Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for part-time Peer Support Specialists to join our Mobile Crisis Response Team! Available shifts are Saturdays and Sundays from 8:00pm – 8:00am, and Thursdays and Fridays from 4:00pm – 12:00am.

The Peer Support Specialist develops meaningful and trusting relationships with clients, acts as a mentor, and gives consumers the support they need to better advocate for themselves, based on their personal experiences. The Peer Support Specialist provides clients an example of what they can strive for in their recovery and works as part of an interdisciplinary team.

Duties & Responsibilities: 
• Ability to work as part of a supportive, multi-disciplinary team that utilizes a range of evidence-based treatment modalities to help individuals with severe and persistent mental illness and substance use disorders work towards their treatment goals.
• Requires a desire to provide peer support services in the community and in homes, as this position does require regular home visits.
• Uses own life experience to engage individuals in crisis, assist individual with engaging in services and supports, and development of an individualized recovery plan.
• Plays an advocacy role, provides transportation, and promotes self-care, illness self-management, and wellness and recovery.
• Completes documentation and participates in team meetings. 
• Performs other duties or special projects as required or as assigned.  

Qualifications: 

• High School Diploma or GED equivalent
• 1-2 years of relevant experience, either personally or professionally
• Ability to hold a NH Driver’s license, reliable transportation and insurance required as this position requires the regular outreach and transport of clients.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Peer Support Specialist, Mobile Crisis Response Team

Details

Posted: October 4, 2021

Full Time

Nashua, NH

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Peer Support Specialist to join our Mobile Crisis Response Team on 1st shift! The Peer Support Specialist develops meaningful and trusting relationships with clients, acts as a mentor, and gives consumers the support they need to better advocate for themselves, based on their personal experiences. The Peer Support Specialist provides clients an example of what they can strive for in their recovery and works as part of an interdisciplinary team.

Duties & Responsibilities:
• Ability to work as part of a supportive, multi-disciplinary team that utilizes a range of evidence-based treatment modalities to help individuals with severe and persistent mental illness and substance use disorders work towards their treatment goals.
• Requires a desire to provide peer support services in the community and in homes, as this position does require regular home visits.
• Uses own life experience to engage individuals in crisis, assist individual with engaging in services and supports, and development of an individualized recovery plan.
• Plays an advocacy role, provides transportation, and promotes self-care, illness self-management, and wellness and recovery.
• Completes documentation and participates in team meetings.
• Performs other duties or special projects as required or as assigned.

Qualifications:

• High School Diploma or GED equivalent
• 1-2 years of relevant experience, either personally or professionally
• Ability to hold a NH Driver’s license, reliable transportation and insurance required as this position requires the regular outreach and transport of clients.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Psychiatric Mental Health Nurse Practitioner

Details

Posted: October 18, 2021

Nashua, NH


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Psychiatric Mental Health Nurse Practitioner (APRN) to provide direct psychiatric evaluation, management, and psychiatric supervision to GNMH clients and pediatric clients referred from St. Joseph Hospital’s 3 pediatric clinics located in Nashua and Milford, NH.

The Psychiatric Mental Health Nurse Practitioner provides psychiatric or mental health input and guidance to the team's psychiatric or mental health management of clients during team meetings, reviews the mental health treatment plan and ensures that it identifies appropriate problems, goals, and objectives, and provides psychoeducation to patient and family regarding diagnosis, medications, and treatment plans. The Psychiatric Mental Health Nurse Practitioner will manage medications until it is appropriate for the patient to be referred back to their PCP for ongoing care, or refer the patient to GNMH for specialty level of care.

Duties & Responsibilities:
• Provides direct patient care by performing psychiatric evaluations and medication management follow up visits. Reviews records and collateral information in preparation of the visits, and ensures that 95% of PHQ-9 responses are addressed. Addresses measures of metabolic syndrome at 90% of visits.
• Collaborates with Integrated Care Therapist, PCP, and nursing staff of St. Joseph Hospital’s pediatric clinics.
• Complies with the policies and protocols that apply to medical staff of both St. Joseph Hospital’s pediatrics clinics and GNMH.
• Participates in relevant team meetings and provider meetings.
• Promotes the quality of patient care through participation in weekly, and as-needed supervision with the GNMH CMO, and maintenance of nursing/medical/psychiatric education.

Qualifications:
• Master’s Degree, Psychiatric Mental Health Nurse Practitioner.
• NH accredited Nurse Practitioner License.
• 1-2 years of related experience.
• Knowledge of psychiatric diagnoses, medications, and treatments prescribed to clients.
• Experience using electronic medical records (EMR) systems.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Ability to multitask, and be flexible with regard to workload and assignments.
• Ability to exercise good judgment and sound decision-making.

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Revenue Cycle Associate

Details

Posted: September 9, 2021

Full Time

Nashua, NH (100 W. Pearl St)

Administrative


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Revenue Cycle Associate to join our Finance Team! The Revenue Cycle Associate is responsible for appropriate billing & follow-up of filed medical claims to insure timely collection of claims. The Revenue Cycle Associate analyzes Medicare and Medicaid Remittance Advices & insurance carriers’ explanations of benefits to ensure accurate and prompt processing of claims.

Duties & Responsibilities: 

• Performs appropriate billing/payment posting functions as assigned.
• Performs tasks associated with secondary (subsequent) insurance claim submission, including copying, preparing and attaching EOB from primary payer, as necessary.
• Ensures pertinent information relating to patient accounts and/or payer interaction is documented in the billing file.
• Processes account adjustments when applicable, including reviewing and resolving edits created by internal billing system and electronic transfer.
• Assists patients via phone or in-person with billing questions or issues.
• Follows up on unpaid or improperly paid claims, as necessary and corrects claims.
• Anticipates potential billing/reimbursement problems and takes measures to prevent them.
• Posts and applies cash received via electronic and manual processes, with an emphasis on working unapplied cash so that all deposits are resolved.
• Research claims rejections, denials and adjustments and applies appropriate action to bring to resolution.
• Contacts carriers, clients, and clinical staff, as necessary, regarding outstanding claims that require additional information for resolution.
• Verifies and updates client insurance information when necessary.
• Assists with month-end close process.

Qualifications: 
• High School Diploma or GED equivalent.
• 1-2 years of related work experience. 
• Understanding of NH Medicaid benefits programs.
• Basic knowledge of medical coding, billing rules, insurance reimbursement methods, and claims appeal process.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

SUD Therapist

Details

Posted: October 21, 2021

Full Time

Nashua, NH

Clinical


Description

This position is eligible for a $1,000 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Therapist to join our Substance Use Services Team! The SUD Therapist provides direct service to individuals and families seeking substance abuse treatment or services. The SUD Therapist delivers consultation and education to staff, other agencies, and the community, and meets with individuals in a therapy office setting.

Duties & Responsibilities:

• Provides case management and individual and group therapy to clients for a percentage of time per week as appropriate for position and as directed by supervisor.
• Conducts both intake assessments and court ordered evaluations for clients as needed.
• Implements the Master Treatment Plan that is developed with the client and reviewed by the multi-disciplinary team utilizing the appropriate, defined treatment interventions by due date listed in EMR.
• Documents client records, progress notes, and any other documentation standards established within the Substance Abuse Services within 3 business days (with the first being date of service/completion).
• Completes all monthly reviews by the due date listed in EMR.
• Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care.
• Prepares for and attends weekly or bimonthly supervision, weekly department and agency meetings.
• Participates in training and staff development activities.

Qualifications:
• Master’s Degree in Substance Use Counseling, Addiction Studies, Clinical Mental Health Counseling, Social Work or related field.
• 1-2 years of related work experience with a demonstrated ability to work effectively with persons dealing with drug abuse and dependence issues.
• LICSW, LCMHC, LMFT, MLADC or LADC licensed in the State of NH is preffered.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Why Join Us:

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Supported Employment Specialist

Details

Posted: September 9, 2021

Full Time

Nashua, NH (440 Amherst Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Supported Employment Specialist to join our team! The Supported Employment Specialist delivers evidence-based supported employment services to adults with severe mental illness. The Supported Employment Specialist also assists clients in identifying and achieving their employment goals, based on the clients’ interests and preferences. The Supported Employment Specialist provides services through all phases of employment, including resume building, preparing for job interviewing, and sustaining employment through the provision of follow-along supports.

Duties & Responsibilities:

• Provides direct client care to individuals based on assigned caseload.
• Conducts research in order to prepare for client visits that support targeted intervention, including evidence-based interventions, e.g., Motivational Interviewing.
• Engages in weekly job development with a goal of six job development contacts per week; providing no fewer than four job development contacts per week.
• Attends stakeholder meetings, such as local Vocational Rehabilitation, Annual Employment Connect, or Monthly SE meetings with other mental health centers, as identified by the Coordinator of Supported Employment.
• Collects and shares employment statistics with SE group during weekly SE group supervision and with assigned treatment plan.
• Participates in rotating job board activities, promotes SE programs to interested stakeholders, i.e. HEARTS Peer Support Center, and conducts presentations at department meetings.

Qualifications:
• Bachelor’s Degree in Psychology, Social Work or related field.
• Experience working with individuals with disabilities.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Supported Employment Specialist, Dual Disorder Treatment Team

Details

Posted: September 9, 2021

Full Time

Nashua, NH (440 Amherst Street)

Clinical


Description

Job Summary:
Greater Nashua Mental Health is looking for a full-time Supported Employment Specialist to join our Integrated Dual Disorder Treatment (IDDT) Team! The Supported Employment Specialist delivers evidence-based supported employment services to adults with co-occurring severe mental illness and substance use disorders. The Supported Employment Specialist also assists clients in identifying and achieving their employment goals, based on the clients’ interests and preferences.  The Supported Employment Specialist provides services through all phases of employment, including resume building, preparing for job interviewing, and sustaining employment through the provision of follow-along supports.

Duties & Responsibilities: 
• Conducts research in order to prepare for client visits that support targeted intervention, including evidence-based interventions, e.g., Motivational Interviewing.
• Engages in weekly job development with a goal of six job development contacts per week; providing no fewer than four job development contacts per week.
• Attends stakeholder meetings, such as local Vocational Rehabilitation, Annual Employment Connect, or Monthly SE meetings with other mental health centers, as identified by the Coordinator of Supported Employment.
• Collects and shares employment statistics with SE group during weekly SE group supervision and with assigned treatment plan. 
• Participates in rotating job board activities, promotes SE programs to interested stakeholders, i.e. HEARTS Peer Support Center, and conducts presentations at department meetings.

Qualifications: 

• Bachelor’s Degree in Psychology, Social Work or related field.
• Experience working with people diagnosed with severe and persistent mental illness.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Therapist, Adult Services

Details

Posted: September 9, 2021

Full Time

Nashua, NH (7 Prospect Street)

Clinical


Description

This position is eligible for a $1,000 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Therapist to join our Adult Services Team! The Therapist provides psychotherapy to a caseload of adults diagnosed with severe mental illness, with the goal to empower clients to lead full and satisfying lives. The Therapist is a part of a multi-disciplinary team and is responsible for delivering consultation and education to staff, other agencies, and the community. Therapy is primarily conducted in office with occasional home or community-based outreach.   

Duties & Responsibilities: 

• Provides individual, group, and family psychotherapy as applicable, as well as case management services, to clients.
• Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP).
• Responsible for Quarterly Reviews and other documentation.
• Communicates professionally and effectively with colleagues, collateral contacts, supervisors, etc. regarding client care.
• Prepares for and attends meetings, including team meetings (1x weekly), therapists' meeting (1x weekly), department meetings (monthly), supervision meetings (1x weekly), etc.

Qualifications: 

• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• Familiarity with community resources.
• Knowledge of and ability to use Microsoft Office products (Word, Outlook, Excel, etc.).
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Therapist, Child, Adolescent & Family Services

Details

Posted: September 9, 2021

Full Time

Nashua, NH (15 Prospect Street)

Clinical


Description

This position is eligible for a $1,000 hiring bonus!

Job Summary:
Greater Nashua Mental Health is looking for a full-time Therapist to join our Child, Adolescent & Family Services Team! The Therapist provides clinically appropriate evidence-based or evidence informed therapeutic treatment and case management services to children, adolescents and their families diagnosed with severe mental illness, with the goal to empower clients to lead full and satisfying lives. The Therapist delivers consultation and education to staff, other agencies, and the community and meets with clients in a therapy office setting, in the client’s home, and in community settings including schools.

Duties & Responsibilities: 

• Provides individual, group, and family psychotherapy, as well as case management services, to clients and completes documentation for services.
• Coordinates clients’ treatment plan both with other GNMH staff members and outside agencies.
• Screens and assesses clients and makes appropriate referrals to a specific CAFS program and/or other agencies or services when the client is not an appropriate referral to CAFS.
• Completes all treatment plans, Child Needs and Strength Assessments (CANS), and Case Management Care Plans (CMCP) by due date listed in EMR.
• Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed.  Completes all other documentation within 3 business days (with first day being date of service/completion).
• Communicates with colleagues, collateral contacts, supervisors, etc. regarding client care.
• Participates in ongoing trainings related to evidence-based practices, suicide assessment and prevention, and other clinical training and development opportunities as appropriate.

Qualifications: 
• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 1-2 years of experience working with children, youth or family is preferred.
• Must be licensed or license-eligible in the State of NH.
• Strong collaborating skills and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Vice President of Quality & Corporate Compliance

Details

Posted: October 14, 2021

Full Time

Nashua, NH (100 W. Pearl St)

Administrative


Description

Job Summary:

Greater Nashua Mental Health (GNMH) is looking for a Vice President of Quality & Corporate Compliance to join our Senior Leadership Team! The Vice President of Quality & Corporate Compliance participates in establishing and carrying out strategic and operational goals and objectives, including direct service and oversight of the Agency's Quality/ Compliance, Training, and Medical Records departments. The Vice President of Quality & Corporate Compliance oversees auditing, tracking, and analysis of relevant quality and compliance data and the development of recommendations for addressing any material concerns. The overall goal is to improve the efficiency and effectiveness of services, and enhance risk management activities and consumer satisfaction.

Duties & Responsibilities:

• Monitors and reports results of performance improvement activities including compliance efforts of the agency, and provides guidance to staff on these matters; in coordination with the President and CEO, provides the necessary information and support to the GNMH QI Board Committee to allow them to carry out their functions.
• In coordination with the VP of Clinical Services, reviews and monitors policies and procedures, and provides feedback to Department Directors and Senior Management, as appropriate, to ensure quality and compliance initiatives and goals are met. Assists staff with questions, issues, and concerns about policies, procedures, laws, and regulations requiring consultation and direction.
• Manages the day-to-day operation of the Medical Records Department(s) to ensure compliance with agency policy and procedures, including direct supervision of staff in the Medical Records department.
• Manages the Training Department staff to ensure coordination of GNMH's staff training and professional development activities are effectively coordinated and in alignment with the agencies identified needs.
• Develops the systems necessary to effectively carry out the Agency's Corporate Compliance and Quality Improvement policies and programs.
• Conducts internal billing and clinical audits and responds to issues or concerns regarding rules, regulations, policies, and procedures, and evaluates or recommends corrective procedures, as appropriate.
• Participates in the development and implementation of Agency strategic and operational goals and objectives.
• Maintains up to date knowledge of all applicable rules, regulations, statutes and contractual obligations relative to QI/Compliance and Medical Records.
• Facilitates Quality Improvement related meetings internally; provides direct support to the GNMH Board's Quality Improvement Committee.
• Assists in the development and analysis of various satisfaction surveys; interprets results, issues recommendations for improvement, and aids in the development of quarterly report.
• Develops and oversees the department budget.

Qualifications:

• Master’s Degree in Psychology, Counseling, Public Health or related field.
• 6-8 years of related work experience
• Strong project management, system analysis, and evaluation skills.
• Demonstrated knowledge and familiarity with New Hampshire behavioral health programs and regulatory environment.
• Leadership ability in work setting. Flexible, willing to learn, and anticipates the needs of self and staff.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.
• Ability to multitask, and be flexible with regard to workload and assignments.
• Ability to problem solve and exercise judgment.

Why Join Us:

We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 9 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Apply Online

Weekend Clinician, Mobile Crisis Response Team

Details

Posted: September 9, 2021

Nashua, NH


Description

Job Summary:
Greater Nashua Mental Health is looking for part-time Clinicians to join our Mobile Crisis Response Team! Clinicians will provide weekend coverage on Saturdays and/or Sundays. Shifts are 12-hours from 8:00am – 8:00pm and 8:00pm – 8:00am.

The Clinician works with a team of professionals — including first responders, healthcare providers, and community-based agencies — to stabilize a psychiatric crisis, avoid hospitalization and/or incarceration, and initiate immediate community-based treatment. The Clinician performs evaluations in homes, hospitals, community and mobile-based milieus. The Clinician applies differential diagnostic skills, provides telephone triage, mental status assessments, collateral contacts with family supports, extended evaluations, resource screenings, referrals for psychiatric consults, and assessments for appropriate disposition.

Duties & Responsibilities:

• Provides emergency crisis evaluations and all related service delivery requirements for youth, adult and geriatric populations in multiple settings, including alliance vendor hospitals, our clinic, community-based settings in the region and/or on-site.
• Provides assessment, treatment interventions and short-term crisis counseling and case management.
• Manages the acute phase of clients presenting in behavioral health crisis; assess, triage and refer clients to the appropriate services.
• Develops and maintain collaborative working relationships with hospital-based staff and other providers in order to effectively serve all clients in crisis.
• Maintains current working knowledge and use of all related, internal and external resources, policies, procedures, regulatory and compliance requirements necessary to effectively serve clients with quality care in multiple settings and with ever changing program needs.
• Answers telephone as needed and provides timely, appropriate assessment and determines next steps in support for clients with behavioral health needs.
• Willingness to transport clients as needed.

Qualifications:

• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• 2-3 years of related experience.
• A licensed clinician or eligible for licensure in the State of New Hampshire (LICSW, LMFT, LCMHC, Licensed Psychologist)

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision, a stimulating work environment and opportunities for supervision towards clinical licensure. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

Apply Online

Working With GNMH Brings Serious Benefits

At Greater Nashua Mental Health, we reward our employees with a generous compensation and benefits package to make your time on our team as beneficial for you as it is for us.

Health

  • Health Insurance (A choice of two health plans)
  • Health Reimbursement Arrangements
  • Dental Insurance
  • Vision Insurance
  • Group Life and AD&D Insurance
  • Short Term Disability
  • Long Term Disability
  • Accident & Critical Illness Insurances
  • Bereavement Leave

Financial